While you are paying the figuratively speaking late or find it difficult to make the monthly installments, here’s how you can reach the company:
- Log in to new membership you created on your own on the web High Lakes account observe and create any student education loans.
- Contact us within (800) 236-4300, Saturday using Friday, of 7 a good.meters. up until nine p.meters. Main Go out.
- Utilize the contact page of High Lakes’ contact form in order to request get in touch with of the email.
- Post Faxes so you’re able to (800) 377-5288.
- Mail at the Higher Ponds, P.O. Box 7860 Madison, WI 53707-7860.
Monitor their Great Lakes student loans to be sure they are in good shape and you may shield your self regarding costs, damage to credit ratings, and/or probability of defaulting their student loan and you may wages being garnished.
High Lakes College loans is actually an educatonal loan servicer you to contracts to your You.S. Agency out of Training. Because the an effective servicer, the business is in charge of providing consumers perform billing and repayments having federal student education loans. Higher Lakes Student education loans protects almost 18% of all government student loan levels.
Discover how their student loan membership is actually assigned to High Lakes Student loans and the ways to run the company to manage the loan cost.
What exactly is High Ponds Student education loans?
Great Lakes Informative Mortgage Qualities is based when you look at Springville payday loan online the Madison, Wisconsin-an element of the Great Ponds area-though it also provides student loan maintenance nationwide. It is among six personal companies that bargain towards You.S. Agencies of Training to deal with this new charging from federal student loans.
High Lakes the most are not-tasked student loan servicers. As of the past quarterly report, Higher Ponds is designated 18% of new student loan frequency, the greatest percentage of college loans.
Great Lakes Student loans try an affiliate marketer regarding Nelnet Varied Possibilities, LLC. Nelnet separately protects a dozen% off federal education loan accounts.
How Higher Lake College loans Work
For those who have federal college loans, you may be immediately assigned financing servicer who’ll do your account and you can costs.
After the Training Service works closely with your university so you can procedure your own student loan demand and you may shell out the income, your account try handed out to financing servicer particularly Great Lake Figuratively speaking. You do not get to determine and that servicer you are assigned.
Servicers need to contact you just after these include assigned to take control of your financing, generally following basic percentage of the student loan disbursement. That it servicer is then the section regarding get in touch with for everyone matters regarding your college loans, off earliest battery charging into finally payment.
You’ll be able for your membership to be moved to a beneficial the servicer. If that goes, brand new servicer is required to contact you and notify you of one’s changes. You can always look at your newest servicer in your Government Pupil Help account.
Very first, because you don’t need to pay their student loans while you are into the college, you may also only need to get in touch with Great Lakes Student education loans if the features issues or must look at your balance. As soon as your installment several months kicks from inside the, Higher Lakes also provide:
- Assist if you are struggling settling
- Options to improve your repayment bundle, including to an income-driven installment package
- Apps to possess student loan deferment or forbearance-one or two a method to suspend or lower your payments temporarily
- Suggestions about whether government student loan combination suits you, and the ways to complete the processes when it is
Constantly unlock communications from the education loan servicer. It might incorporate go out-sensitive and painful guidance, such notification out of skipped repayments if not delinquency.
If there is people concern in the perhaps the communications you received was genuine, you’ll be able to see. Head to and you can log into your own Government Beginner Aid membership to access your government education loan info, together with your servicers for every financing.